Guardrail 360 - AI, But Better!
As artificial intelligence (AI) systems become more advanced and integrated into our daily lives, it's crucial to understand how they work and what factors contribute to their trustworthiness. One key aspect that can increase our confidence in AI outputs is transparency – knowing the who, what, when, where, why . . . and how behind a response generated by an AI system.
The good news is, you don't need a PhD in computer science to gain confidence in GenAI.
Guardrail Technologies exists to help GenAI users answer these critical questions.
• Who: This is all about the source. When an AI system provides an output, it's essential to know the entity or organization responsible for developing and training the AI model. Reputable organizations with a track record of ethical AI development and a commitment to transparency are more likely to instill trust in their AI systems' outputs.
• What: Knowing the specific task the GenAI is designed for is crucial. A recipe generator is great for inspiration, but you wouldn't trust it for complex dietary restrictions. Understanding the intended purpose and capabilities of an AI system is crucial for managing expectations and evaluating its outputs. An AI system designed for creative writing may not be as trustworthy for medical diagnosis or financial advice. Knowing the system's strengths and limitations helps users interpret its responses appropriately.
• When: GenAI models are constantly learning and improving. Ideally, the tool you're using is regularly updated with fresh data. This helps ensure the information you're getting is current and relevant. The training data and knowledge cutoff date for an AI system can significantly impact the accuracy and relevance of its outputs. An AI system trained on outdated information may provide responses that are no longer valid or applicable. Knowing when the system was last updated and the recency of its knowledge base can help users gauge the reliability of its responses.
• Where: The context in which you use GenAI matters. Look for information about the developers behind the GenAI tool you're using and where they are based. State actors from all nations are not equally trustworthy. For instance, don't rely solely on a weather forecast generated by a random website. Look for tools that integrate with trusted sources for added reliability.
• Why: Understanding the reasoning behind the GenAI's output is a game-changer. Some advanced tools can explain how they arrived at their answer. This transparency builds trust and allows you to assess the credibility of the information for yourself. In addition to understanding the general principles behind an AI system's operation, it's also valuable to have insight into the specific reasoning behind a particular response. AI systems that can provide explanations or rationales for their outputs, rather than opaque "black box" responses, can foster greater trust and accountability.
• How: Transparency about the underlying algorithms, machine learning techniques, and data sources used by an AI system can increase trust in its outputs. Understanding the system's decision-making process and the factors it considers can help users evaluate the reasoning behind its responses and identify potential biases or limitations.
By becoming a detective of AI outputs, you're not just passively consuming information, you're actively engaging with the technology. This empowers you to make informed decisions and get the most out of the amazing world of GenAI.
Guardrail 360 Gateway helps users become the detectives they need to be. It’s platform applications include data masker, prompt protect, fact checker/counterpoint, dossier generator, summarization analyzer, code analyzer, and SunscreenTM for video conferencing are all designed to improve reliance on the features, functions, and output of GenAI. Content results from a black box AI don’t answer these questions, thus the results are only two-dimensional. Guardrail provides results that are more like walking around a sculpture, taking in every nuance, understanding the nature of the content and not just the answer…
Remember, AI is a tool, and like any tool, it's most effective when you understand how it works. So next time you interact with GenAI, take a moment to consider the "who, what, when, where, why, and how." You might be surprised at how much more you can trust, and achieve, with these powerful AI partners.
Guardrail Technologies is here to help.
